RPM companies are all very familiar with the CPT® code requirements for RPM. When CMS introduced the CPT® codes in 2019, only 2 readings of data in 30 days were required for reimbursement of CPT® code 99454. This led to CMS reimbursing RPM for patients who were barely using their devices and not gaining the clinical benefits of remote care.
In 2021, CMS changed the requirements for the 99454 code and required that a patient take at least 16 days of readings within 30 days. While the intent was to increase the clinical efficiency of RPM, many practices struggled to gain a high percentage of adherence to this seemingly arbitrary number of 16 days of readings.
As the industry has shifted to full-service RPM with many RPM companies providing the dedicated clinicians needed for remote monitoring, a focus on continuous quality clinical care has emerged.
These RPM companies are more routinely hitting the time engagement CPT® codes of 99457 and 99458 codes but qualifying for the 16 readings less often, as this is more out of the clinician’s control. Yet, with a higher level of engagement, the patients are still receiving clinical benefits even if they aren’t taking readings for 16 days.
RPM companies and providers have been pushing back on this arbitrary 16 number for years and the AMA’s CPT Committee has considered making changes every year. Significant new changes were proposed this year and there was hope that the AMA was finally listening, but they have once again decided to postpone making any changes.
The changes that were ultimately postponed included:
These proposed changes seem to reflect the understanding that there is value in providing continuous, remote care even in smaller increments. It’s a significant disappointment for the entire industry and patients that the Committee did not adopt these changes.
By lowering the threshold for any monthly billing to 2 readings and/or 11 minutes of care, RPM companies and providers could have increased the number of patients eligible for reimbursement. Beyond the financial benefit for RPM providers and companies, there was potential for real clinical improvement as well.
For example, RPM monitoring clinicians are often encouraged to regularly review their data and take actions that maximize the number of 99457 and 99458 units they can bill. So, if there are 5 days remaining in the month, a clinician will prioritize reaching out to a patient who has already accrued 16 minutes of care vs. one with 8 minutes as they are more likely to be able to bill for 99457 for that patient. Clinical decisions are being dictated by meeting CPT® code requirements rather than the true patient needs.
Reducing the billable time increment from 20 to 10 minutes would have minimized the incentives to “game” the system to meet the code requirements. The AMA proposed changes would have prioritized clinical care over managing the codes, which would have been a clear win for everyone involved.
With high adherence and engagement thresholds, practices are limited in the number of patients and applications where RPM can be used. There are conditions where RPM can provide real clinical benefit, but patients likely won’t meet the current code requirements. For example:
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